• Greet customers arriving at the salon and provide them with the information regarding salon services • Answer any service related questions • Determine customers’ need for salon services by figuring out their problem areas such as skin and hair issues • Ensure that customers are handed over to the correct hair or hair expert within the salon • Answer telephone calls and provide information to callers • Schedule appointments and make follow up calls to customers to remind them of their appointments • Handle appointment cancellation and shifting duties • Ask customers for feedback on salon’s services and provide assistance with problems or complaints • Endorse retail products that the salon is selling by providing information of benefits • Fill in for absent staff members during high volume times.

Email: apply.behired@gmail.com